1. COURSE & ENROLLMENT
Got questions about signing up or how our courses work? We’ve got you covered!
Simply browse our courses, complete payment, and gain immediate access to all course materials.
Each course includes video lectures, downloadable study materials, external reference links, quizzes, and a ShipScope certificate upon completion.
You have lifetime access to all purchased courses. Refer to our [Terms of Service] for complete details.
Most courses are designed for professionals at all levels. Specific prerequisites are listed on each course page.
No, videos are streaming-only for content protection. You can download supplementary materials. See our [Content Usage Guidelines] in our Terms of Service.
2. PAYMENT & REFUND
Wondering how the money stuff works? Let’s make it crystal clear.
We accept different payment methods based on your location: - Indian customers: Razorpay (supports UPI, cards, net banking, wallets) - payments in INR -
International customers: PayPal and Stripe (supports major credit cards and digital wallets) - payments in USD
All payment processing is secure and handled by industry-leading payment providers.
No, all purchases are final and non-refundable. Please review course previews carefully before purchasing. Full details in our [Cancellation and Refund Policy].
As a digital education platform providing immediate access to valuable content, all sales are final. This policy helps us maintain affordable pricing for all learners.
Contact us at contact@shipscope.org with your payment details, and we'll help resolve any technical payment issues.
Occasionally we offer promotional pricing. Subscribe to our newsletter for updates on special offers.
3. CERTIFICATES & CREDENTIALS
Curious about that shiny certificate waiting for you at the finish line? Here’s the scoop.
Yes! You receive a ShipScope-branded digital certificate upon completing all course requirements.
Our certificates are ShipScope-branded for professional development. They are not university-accredited academic credits. See our [Terms of Service] for details.
Yes, certificate verification may be available upon request. Contact us with your certificate details.
Certificates are generated immediately upon course completion and available for download from your account.
Absolutely! Our digital certificates are perfect for adding to your LinkedIn profile and professional portfolio.
4. CONSULTATION SERVICES
Need help with booking a slot? Check out the easy-peasy answers here.
Use our appointment booking system, select your preferred time, and complete payment. Confirmation will be sent via email.
One-on-one advisory session with professor covering your specific commercial shipping questions and career guidance.
No cancellations or refunds are provided. Rescheduling may be available subject to availability. See our [Cancellation and Refund Policy].
Sessions are conducted via video conference or phone, as specified during booking.
Career guidance, industry insights, specific shipping topics, chartering questions, and professional development advice.
5. TECHNICAL & PLATFORM
Stuck in the dashboard? Don’t worry—we’ll help you click your way through.
Our platform works on desktop computers, laptops, tablets, and smartphones with internet connectivity.
No special software required. Just a modern web browser and stable internet connection.
Use the "Forgot Password" link on the login page, or contact us at contact@shipscope.org.
Videos require internet connection, but you can download supplementary materials for offline reference.
Contact our support team at contact@shipscope.org with details of the issue for prompt assistance.
6. ACCOUNT & PRIVACY
Your account, your rules! Let’s answer those “who sees what” kind of questions.
We implement robust security measures and follow strict data protection policies. Read our [Privacy Policy] for complete details.
Yes, contact us at contact@shipscope.org to request account deletion. Note that you'll lose access to purchased courses.
We don't sell your data. We only share information with service providers as detailed in our [Privacy Policy].
Yes, log into your account to update personal information, or contact us for assistance.
Yes, we use cookies to improve your experience. Details are in our [Cookie Policy] within our Terms of Service.
7. CONTENT & USAGE
Not sure how you can use the awesome stuff inside? Here’s what you can (and can’t) do.
No, course materials are for your personal use only. Sharing violates our [Terms of Service] and copyright policies.
Commercial use requires explicit written permission. Contact us at contact@shipscope.org for licensing inquiries.
We appreciate feedback! Report any errors to contact@shipscope.org, and we'll review and update content as needed.
We regularly update courses to reflect industry changes and developments. Updates are included in your existing access.
Yes! We welcome suggestions for new course topics. Send your ideas to contact@shipscope.org.
8. GENERAL BUSINESS
The “everything else” corner—because sometimes, questions don’t fit in a box.
ShipScope was founded by Akash Pise FICS, a commercial shipping expert with 15+ years of industry experience and education from Henley Business School UK.
We specialize exclusively in commercial shipping education, offering expert-led content, practical industry insights, and lifetime course access.
We focus on individual professional development. For corporate training inquiries, contact us at contact@shipscope.org.
Subscribe to our newsletter or follow us on our social media handles for updates on new courses, industry insights, and special announcements.
ShipScope Private Limited is based in Maharashtra, India, serving learners globally through our online platform.
